Suppression

omnichannel.suppression · every change is kept in the audit log

Fields

Every record also has id, created_at and updated_at.

Field	Label	Type	Rules
address	address	text	required; personal data; max 190 characters
channel	channel	select	one of: Email, WhatsApp, SMS, Slack, Voice; default "Email"
kind	kind	select	required; one of: Unsubscribe, Spam report, Bounce, Blocked
source	source	select	one of: Link, One-click, Webhook, Provider sync, Manual; default "Manual"
group	group	link → omnichannel.unsubscribe_group
campaign	campaign	link → omnichannel.campaign
reason	reason	text	max 300 characters
active	active	check	default true
suppressed_at	suppressed at	datetime
resubscribed_at	resubscribed at	datetime
resubscribed_by	resubscribed by	link → core.user

Unique together: address + channel + kind + group

Permissions

Role	Can
omnichannel:admin	read, create, update, delete, import, export
omnichannel:editor	read, create
omnichannel:viewer	read

API

GET    /api/omnichannel/suppression?<field>=<value>&limit=100&offset=0
POST   /api/omnichannel/suppression
GET    /api/omnichannel/suppression/:id
PATCH  /api/omnichannel/suppression/:id
DELETE /api/omnichannel/suppression/:id

Bulk import: GET /api/_import/omnichannel/suppression/template (CSV template), then POST /api/_import/omnichannel/suppression. See REST API.