Portal

omnichannel.portal

Fields

Every record also has id, created_at and updated_at.

Field	Label	Type	Rules
name	name	text	required; max 80 characters
slug	slug	text	required; max 80 characters
description	description	text	max 300 characters
allowed_channels	allowed channels	text	max 200 characters
whatsapp_sender	whatsapp sender	link → omnichannel.provider
whatsapp_webhook_url	whatsapp webhook url	text	max 500 characters
email_webhook_url	email webhook url	text	max 500 characters
active	active	check	default true

Unique together: slug

Permissions

Role	Can
omnichannel:admin	read, create, update, delete, import, export
omnichannel:editor	read
omnichannel:viewer	read

API

GET    /api/omnichannel/portal?<field>=<value>&limit=100&offset=0
POST   /api/omnichannel/portal
GET    /api/omnichannel/portal/:id
PATCH  /api/omnichannel/portal/:id
DELETE /api/omnichannel/portal/:id

Bulk import: GET /api/_import/omnichannel/portal/template (CSV template), then POST /api/_import/omnichannel/portal. See REST API.